How many products do I have to buy to get any bulk discounts?

Depending on what the product is will determine when you start to get bulk discounts. Usually, around 5 or 10 units of certain products will come with a discount. Any orders of over 100 will most likely get discounted. Large locker quotes are usually quoted and if possible, discounts will be provided automatically.

Are any of your locks suitable for use outdoors in wet/damp areas?

Yes. A few of the locks we sell are either waterproof or water-resistant.  We only recommend using the fully waterproof ones outside if the area is unsheltered as this reduces the chances of them breaking. Water-resistant locks could stop working if they get too wet and cannot dry out. If locks have been used outdoors and have got wet when we advise not to do this, we may not be able to replace or refund them. Padlocks, cam locks, and hasp locks are the ones that shouldn’t break if used outdoors whereas our digital and electronic locks could be at risk – of course, if you’re unsure then please contact us on 0800 001 6025 and we can help you out.

Do you sell locks for front doors and gates?

No. The main items that we sell locks for would be Lockers, Cupboards, Cabinets, and Internal Wooden Doors. If you are not sure where else to get your front door lock or gate lock please contact us and we may be able to recommend where else to try.

Can I return any of my products?

Sometimes. Depending on whether you have used the product and taken it out of the packaging or realised you have ordered the wrong things will determine whether we can accept a return. Any order which is bespoke made, for example, any lockers that have been custom made as the sizes are not standard on our website, we cannot accept back. On the other hand, if the locks have been ordered by mistake and have not been used then we should be able to refund them and send out the right ones providing the wrong ones are sent back to us in as good as new condition. You can also find out more in our Terms & Conditions.

What do I do if I have seen a product cheaper on another website?

Contact us. Normally if you see our product on another site for a cheaper price than what we are selling for then we are able to price match it and you can get it at the same cost as the other site. On the chance that it is already as cheap as we can do, then, unfortunately, we cannot help.

Do you offer hire of lockers or second hand lockers?

No, we only sell brand new lockers.

How do I setup an account?

If you are a school or a government body then there is no need to fill out any forms, just send us your purchase order. If you are a private company then please request an account form. Accounts can take a few days to open and any credit is subject to status. Details can be found in our Terms & Conditions.